Robyn Jones
Marketing Executive
Whitepaper: AI-Driven Customer Experience - what it means for Financial Services
Customer experience is the new battleground for financial services businesses. This whitepaper follows a round table dinner with 30 experts from leading financial services organisations. Download it to learn the what the experts said.
Why digital holds the key to the changing utilities sector
Why digital holds the key to the changing utilities sector
Why water companies need to tap into artificial intelligence to improve their customer experience
Customer experience (CX) is a hot topic for all industries. But the demand for a more sophisticated approach in the water sector is particularly pressing...
Have utilities companies missed the boat when it comes to data driven customer experiences?
With a strong focus on how organisations can improve performance through digital strategies and technologies, we wanted to hear Paul’s thoughts on the role of data and how it can elevate customer experience.
How digital can transform consumers’ experience of utilities
Jonathan Seal has been working in digital since 1997, partnering with numerous utilities clients, and using digital to enhance everything from customer experience, to outreach campaigns and process improvement. Here, he tells us how utilities companies can best prepare for the future…
Podcast: Rise of the bots
Mando director, Ian Finch, discusses the latest developments in chatbots and how they're simplifying customer's lives.
Provoke 2017 highlights: the year of the ChatBot. How can your business benefit?
Content from our latest Provoke event exploring how businesses are using Chatbots to simplify customer experience
South By South West 2017 Podcast: Did it live up to the hype?
Mando Strategy Director and Wirehive CEO discuss their experience at South by South West
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