3 ways AI can drive customer experience in Financial Services
AI has long been used in Financial Services for high frequency trading, credit assessment, and to prevent fraud. Here's how it could drive customer experience.
What if these 4 brands were to enter the water market?
What Amazon, Uber, Netflix and Apple do if they were to enter the water market?
Utility Week Live: Driving change throughout PR19 & RII0 with Artificial Intelligence
Watch our talk with Sitecore at UWL18 on: Driving change throughout PR19 & RII0 with Artificial Intelligence
Three trends utilities companies must nail in the next five years
As customer experience evolves, we look at three key areas on which utilities providers must focus over the next five years if they are to compete and thrive…
How utilities companies can rise to the challenge of digital transformation
Digital presents unprecedented opportunities for utilities companies to enhance their offering, streamline their operations, and engage more deeply with their customer base.
Round table lunch: Digital innovation in PR19
Join us for a 3 hour round table lunch in Birmingham on June 26th to discuss digital innovation in PR19.
How Pelican and water2business are using digital technology to drive simplicity for utilities customers
Charley Maher is Managing Director of Pelican and water2business. Here, she tells us why digital technology should be used to enable simplicity, speed and choice…
Four opportunities to transform your digital CX for PR19 and RIIO
Shifting demands mean utilities providers must adapt in order to survive and thrive. And in a growing population of ‘digital-first’ mindsets, technology holds the key. Here are four clear opportunities for PR19 and RIIO…
Key takeaways from Episerver Ascend London 2018
With a strong focus on how organisations can improve performance through digital strategies and technologies, we wanted to hear Paul’s thoughts on the role of data and how it can elevate customer experience.
