News & Insights
View our latest blogs, podcasts, and interviews with industry experts.
Mando Group CEO highly commended for CSR efforts
Mando CEO, Ian Finch, has been highly commended in the category ‘Leadership in Corporate Responsibility’ at the IoD Director of the Year Awards UK Final 2017
6 design questions to ask of intelligent chatbots
Thinking of adding conversational interfaces (chatbots) to your products or services? Here are 6 intelligent questions you should ask.
3 things we can learn from 'Agile' to give projects agility
Mando Commercial Director discusses three things we can learn from Agile to give projects agility
How to deliver early ROI through simplified customer journeys
Our lead Sitecore Strategist discusses how simplifying customer journeys can help support you to achieve early results - watch the video from our Provoke event.
Podcast: Microsoft Hackfest
Microsoft MVP, Gary Pretty, and Mando Strategy Director, Jonathan Seal, present an AI and Bots podcast live from the Microsoft July Hackfest at TVP in Reading.
How to simplify customer experience in the utilities sector: part 2
While exhibiting at Utility Week Live 2017, we asked visitors to identify one process within their business that they would change to simplify the lives of their customers.
How to simplify customer experience in the utilities sector: part 1
While exhibiting at Utility Week Live 2017, we asked visitors to identify one process within their business that they would change to simplify the lives of their customers.
Podcast: Rise of the bots
Mando director, Ian Finch, discusses the latest developments in chatbots and how they're simplifying customer's lives.
Provoke 2017 highlights: the year of the ChatBot. How can your business benefit?
Content from our latest Provoke event exploring how businesses are using Chatbots to simplify customer experience