How to simplify customer experience in the utilities sector: part 2
While exhibiting at Utility Week Live 2017, we asked visitors to identify one process within their business that they would change to simplify the lives of their customers.
How to simplify customer experience in the utilities sector: part 1
While exhibiting at Utility Week Live 2017, we asked visitors to identify one process within their business that they would change to simplify the lives of their customers.
Podcast: Rise of the bots
Mando director, Ian Finch, discusses the latest developments in chatbots and how they're simplifying customer's lives.
Provoke 2017 highlights: the year of the ChatBot. How can your business benefit?
Content from our latest Provoke event exploring how businesses are using Chatbots to simplify customer experience
Why you're not seeing an ROI on your Sitecore CX platform
Sitecore is an incredible platform, but ultimately, an expensive one. Here's why you're not seeing a return on your investment.
How to get started with your Sitecore website
Sitecore is a brilliant, but complex platform. Our Experience Platform Starter Kit will help you to get the most from your Sitecore solution.
Should you use external help to select your customer experience platform?
Mando Client Services Director explores whether businesses should use external help to select a new customer experience platform
South By South West 2017 Podcast: Did it live up to the hype?
Mando Strategy Director and Wirehive CEO discuss their experience at South by South West
Patience is dead: the importance of chatbots
Jon explores how businesses need to deliver an improved UI and customer experience, as customers are becoming more impatient. His money's on chatbots.
