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Mando Group CEO highly commended for CSR efforts

Mando Group CEO highly commended for CSR efforts

Mando CEO, Ian Finch, has been highly commended in the category ‘Leadership in Corporate Responsibility’ at the IoD Director of the Year Awards UK Final 2017

6 design questions to ask of intelligent chatbots

6 design questions to ask of intelligent chatbots

Thinking of adding conversational interfaces (chatbots) to your products or services? Here are 6 intelligent questions you should ask.

3 things we can learn from 'Agile' to give projects agility

3 things we can learn from 'Agile' to give projects agility

Mando Commercial Director discusses three things we can learn from Agile to give projects agility

How to deliver early ROI through simplified customer journeys

How to deliver early ROI through simplified customer journeys

Our lead Sitecore Strategist discusses how simplifying customer journeys can help support you to achieve early results - watch the video from our Provoke event.

Podcast: Microsoft Hackfest

Podcast: Microsoft Hackfest

Microsoft MVP, Gary Pretty, and Mando Strategy Director, Jonathan Seal, present an AI and Bots podcast live from the Microsoft July Hackfest at TVP in Reading.

How to simplify customer experience in the utilities sector: part 2

How to simplify customer experience in the utilities sector: part 2

While exhibiting at Utility Week Live 2017, we asked visitors to identify one process within their business that they would change to simplify the lives of their customers.

How to simplify customer experience in the utilities sector: part 1

How to simplify customer experience in the utilities sector: part 1

While exhibiting at Utility Week Live 2017, we asked visitors to identify one process within their business that they would change to simplify the lives of their customers.

Podcast: Rise of the bots

Podcast: Rise of the bots

Mando director, Ian Finch, discusses the latest developments in chatbots and how they're simplifying customer's lives.

Provoke 2017 highlights: the year of the ChatBot. How can your business benefit?

Provoke 2017 highlights: the year of the ChatBot. How can your business benefit?

Content from our latest Provoke event exploring how businesses are using Chatbots to simplify customer experience

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