Chatbots are simplifying people's lives and enabling businesses to put their customer touchpoints at the centre of their strategy in a conversational context, wherever the customer is.
From how bots are helping to greatly improve some of the historically poor experiences we have as users of technology, to how using a new approach to these can deliver great results, Ian uncovers how Mando strives to use technology to simplify people's lives.
Mando Group Strategy Director, Jon Seal, will be discussing how Chatbots and AI is simplifying customer experience at Brighton SEO on 15th September 2017.