Digital pioneers continue to drive customer expectations and water companies haven't kept pace.
In its latest price review, Ofwat is calling on companies to 'deliver more of what matters to customers'. Breaking down resistance to technological innovation, driving customer experience and engagement, is critical to success in PR19 and beyond.
At this event you will:
The discussions will be kicked off by 3 speakers:
Jonathan is a member of the BIMA Think Tank on Artificial Intelligence, and a speaker, strategist, and podcaster. He consults for global brands and speaks regularly on digital trends, the impact of AI across sectors, and the evolution of digital working.
When: 11am, Tuesday, 26th June
Where: Birmingham - venue TBC
Why not take a look at our utilities white paper: Deliver More of What Matters Through Simple, Personal and Powerful Digital Experiences.